Renfe denies those responsible for the line in Extremadura after many passengers had to travel on the ground due to lack of space
Izias Tabuas, president of Renfe, dismissed those responsible for the public service (Media Distancia) and commercial services (Alvia and Intercity) of the Madrid-Extremadura line last Tuesday during a flight in which many passengers had to travel. Travel sitting on the floor.
Once the internal investigation is completed, according to Renfe, “it certifies that Alvia Madrid-Badajoz’s delay yesterday afternoon was caused by a sequence of errors in assigning the graphics leadership team.”
The report confirms, on the one hand, the lack of a reserve driver designation, and on the other hand, the lack of the necessary permit to drive the 730 series train (with which the Alvia service is provided) for another driver who was available, the Ministry of Transport, Mobility and Urban Agenda indicated on Wednesday in a press release.
This accumulation of errors, at the time of Renfe’s maximum commitment with Extremadura, whereby the entire organization is willing to give highest priority to the service rendered to the citizens of that autonomous community, Renfe has argued.
Train with 29 less seats
After accumulating these errors, a 599 series medium-distance train was finally arranged, With 29 fewer places available of those that were sold to the Alvia service. “For these 29 travelers, Renfe offered them an alternative means of transportation by road. Some agreed and others preferred to take the train, even knowing that the only way to travel is without a designated seat. The train finally arrived at its destination, 53 minutes late. He emphasized that for all these reasons, Renfe refunded the full amount of the ticket.
Renfe also apologized to travelers and Extremaduran establishments.
As a result of this latest incident, the head of the junta, Guillermo Fernández Vara, and the Minister of Mobility, Transport and Housing, Leer Iglesias, called for the dismissal, while the opposition parties insisted on the necessity of political purges. responsibilities after what happened.