It’s normal practice in large supermarket chains, but customers experience it as a shock, especially if it affects one of their favorite products. Inventory at these stores moves on and off the shelves: New things arrive and products that apparently didn’t work disappear.
When Mercadona does this, angry reactions are elicited, usually through social networks. The company’s communications managers are having a hard time and want to deal politely with customers’ angry reaction.
here they are Five Hacendado products That Mercadona has recently withdrawn:
Stracciatella liquid yogurt
Mercadona consumers had among their favorite liquid yogurt with chocolate chips. When the Valencia supermarket confirmed it was no longer selling it, it dropped like a bomb.
Welcome! 🙋🏻 Male; We no longer have Stracciatella Liquid Yogurt for sale in our stores, however, we will be sending a note of your interest to those in charge. What do you like most about this product? Which store do you usually shop at? It is considered! 👋🏻
– Mercadona (@mercadona) December 19, 2022
Should be white
Mercadona maintains the red, but the white has disappeared from its foundations. The chain confirmed this to a customer when he asked about it.
Welcome! We no longer have the product in the lineup, can you tell us what you liked the most? 😊
– Mercadona (@mercadona) December 25, 2022
Cheesecake and rosemary
It was a rosemary cheesecake (which also has thyme) and it made in the oven in less than five minutes. His disappearance from Mercadona’s shelves caused fear and anguish among customers. One “affected” user resorted to a crying “gif” to express how he felt.
Welcome! 👋🏻👋🏻 We no longer offer these products for sale in our collection 😕, however, we will share your concern with the administrators.
Happy Thursday! 😊– Mercadona (@mercadona) December 22, 2022
Buckwheat pasta
Related news
The supermarket chain joined the “bio” pasta trend years ago and launched several, including red lentil pasta and some Buckwheat pasta that does not contain gluten. The latter has disappeared to the grief of many customers.
Welcome! 🙋🏻 And he mentioned; ️ That’s right, we no longer have that pasta. Sorry 😥
– Mercadona (@mercadona) December 21, 2022
Four cheese pizza stuffed with gorgonzola
Four cheese pizza stuffed with gorgonzola has been incorporated into our Stuffed Pizza range. Mercadona confirmed that it was also withdrawn.
Lorena, we regret to inform you that this pizza is no longer available in our stores. What did you like 🍕? We would like to pass a note to the administrators.
– Mercadona (@mercadona) December 17, 2022
